Help

If you don’t understand something on our site, find an error, need assistance, or have a problem, please contact us here, and we’ll do our best to help.


FAQ:
Q: How can I download a video from the web directly to my iPad?
A: It is not possible to download files by using Safari on a mobile Apple device. However, there are many apps that do have this feature. If you search for a “download manager” in the app store, you will find many options to choose from.


How to download a purchased PDF file:

(via eMail) Once payment has been made, you will receive an email that looks something like this, which includes a download link that will take you to our website where you can download the file/s.

Help-via email

 

(via the link and PayPal redirect) Once payment has been made on paypal, you can also click the on paypal to be redirected to our website. You can see a page that looks something like this, and includes the download link for the purchased file.

Help-via PayPal-redirect

 

(via your account on icharacter.org) Once payment has been made, the download link for the purchased PDF will appear in your account page.

Help-via My-Account